FAQs2026-01-24T02:26:25+00:00

FAQs

Q: What is your lead time for a private label order?2026-01-24T01:41:50+00:00

A: For standard formulas with in-stock packaging, our lead time is typically 15-20 days. For custom formulas or custom mold bottles, it may take 30-45 days. As a flexible studio, we can often accommodate rush orders for our long-term partners.

Q: We sell on Amazon. How do you prevent leakage during shipping?2026-01-24T01:41:15+00:00

A: We know leakage is the #1 cause of returns on Amazon. We use a multi-stage sealing protocol, including tested induction heat seal liners and calibrated torque capping. We perform drop tests and pressure tests on every batch to ensure our packaging is Amazon FBA compliant and leak-proof globally.

Q: Why is your mineral oil viscosity lower than other brands?2026-01-24T01:40:40+00:00

A: Through our R&D, we found that high-viscosity (thick) oils tend to sit on the wood surface, creating a greasy feel. Our low-viscosity formula is engineered for rapid absorption and deep penetration. It protects the wood fibers from the inside out, rather than just coating the top.

Q: Is your cutting board oil food safe?2026-01-24T01:40:06+00:00

A: Yes. Our cutting board oil is formulated using 100% Food Grade Mineral Oil that meets FDA 21 CFR 172.878 standards for direct food contact. We can provide MSDS (Material Safety Data Sheet) and relevant certification documents to help you list on Amazon or retail channels compliantly.

Q: Do you offer private label / contract manufacturing services?2026-01-24T01:38:14+00:00

A: Absolutely. We are a dedicated private label manufacturer. You can choose from our library of market-tested formulas (e.g., Deep Penetrating Cutting Board Oil, Organic Wood Wax) or work with our R&D team to create a custom blend exclusive to your brand.

Can you handle difficult packaging, such as square bottles?2026-01-24T02:28:33+00:00

A: Yes. We understand that premium brands often prefer unique aesthetics. We have developed proprietary in-house labeling equipment specifically designed for square and irregular bottles, ensuring perfect alignment and bubble-free application—something most standard filling lines cannot achieve.

Q: What makes your studio different from large-scale chemical factories?2026-01-24T01:37:03+00:00

A: Unlike mass-production factories that force high MOQs and standard formulas, we function as a boutique formulation studio. We specialize in customizing home care formulas (like low-viscosity wood oils) with specific textures and scents. We offer flexible MOQs (Minimum Order Quantities) to help new brands launch without heavy inventory pressure.

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