Privacy Policy

Last updated: August 28, 2026

This Privacy Policy explains how Texcera Tech. (Gaozhou) Co., Ltd., operating this website as TexCera Custom (“TexCera Custom,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit www.texceracustom.com, contact us, or request information about our private-label manufacturing services.

1. Who we are

TexCera Custom is a private-label product manufacturer based in China. We are the controller of personal information collected directly through this website. Our current business contact details are available on our Contact page.

2. Personal information we collect

Information you provide. When you submit an inquiry, we may collect your email address, first name, last name, message, and any business or product information you voluntarily include. If you contact us by email, telephone, or WhatsApp, we also receive the information you choose to provide through that channel.

Technical and usage information. Our hosting, security, and analytics services may process information such as IP address, browser and device type, referring and visited pages, timestamps, approximate location, cookie identifiers, and interactions with this website.

Consent preferences. We store your cookie choices so that the website can respect them. Please do not send sensitive personal information through the inquiry form.

3. Why we use personal information

  • To respond to inquiries, discuss product requirements, provide quotations, and take steps requested before entering into a business relationship.
  • To communicate about a current or potential manufacturing project.
  • To operate, secure, troubleshoot, and improve the website.
  • To measure website usage and lead generation when you consent to analytics.
  • To comply with legal obligations and establish, exercise, or defend legal claims.

Where the GDPR applies, our legal bases may include taking steps at your request before a contract, performing a contract, our legitimate interests in operating and protecting our business and website, compliance with legal obligations, and your consent for non-essential analytics. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

4. Cookies and analytics

We use necessary cookies for website operation and consent management. We use Google Analytics 4 through Google Site Kit to understand website usage and successful inquiry submissions. Analytics storage is not activated where consent is required unless you choose to accept statistics cookies. We do not use the website for personalized advertising.

For details about cookie categories, providers, purposes, and controls, see our Cookie Policy. You can change your choices at any time through the “Manage consent” control on the website.

5. How we disclose personal information

We may disclose personal information only as reasonably necessary to:

  • Website hosting, security, analytics, consent-management, email, and communications providers that support our operations.
  • Professional advisers or authorities when required by law or reasonably necessary to protect rights, safety, or the integrity of our services.
  • A successor or relevant party in connection with a merger, financing, reorganization, or sale of business assets, subject to appropriate safeguards.

Key service providers used on this website include Hostinger for hosting and Google for analytics. Their processing is also governed by their applicable terms and privacy information.

6. International data transfers

TexCera Custom is based in China. If you contact us from the European Economic Area, United Kingdom, Switzerland, United States, or another country, your inquiry and related communications may be accessed and processed in China. Some service providers may also process information in other countries. Where required by applicable law, we take steps intended to provide appropriate safeguards for international transfers.

7. How long we keep information

We generally retain inquiry information and related pre-sales correspondence for up to 24 months after the most recent meaningful contact, unless a longer period is needed for a contract, legal obligation, dispute, or legitimate business record. Contract and transaction records may be retained for the period required by applicable accounting, tax, and legal rules. Security logs, consent preferences, and analytics data are retained according to operational need, provider settings, and applicable law. Cookie durations are described in our Cookie Policy.

8. Your privacy rights

Depending on where you live and the law that applies, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information; object to certain processing; and withdraw consent. You may also have the right to complain to your local data protection authority.

Where applicable, California residents may request information about personal information collected, used, or disclosed; request deletion or correction; and exercise applicable opt-out rights without discriminatory treatment. We do not sell personal information for money and do not knowingly use this website to share personal information for cross-context behavioral advertising.

To exercise a privacy right, contact us through our Contact page. We may need to verify your request and may retain information when an exception or legal obligation applies.

9. Security

We use reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

This business-to-business website is not directed to children under 16, and we do not knowingly collect personal information from children through it. If you believe a child has provided personal information, please contact us so that we can review and delete it where appropriate.

11. External links

This website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. The revised date at the top shows when it was last updated.

13. Contact us

Questions or privacy requests can be sent through the contact methods listed on our Contact page.